Actual Call Center Conversations (2)

Caller: “I deleted a file from my PC last week and I just realized that I need it. So, if I turn my system clock back two weeks will I get my file back again?”

Vocabulary Help

• again – novamente
• file – arquivo
• last week – na semana passada
• need – precisar
• realize – compreender
• turn my system clock back two weeks – mudar a data do sistema para duas semanas atrás